ISLA TECH CONSULTING

AI Action Map — [Business Name]

Prepared for [Owner Name]
[Month Day, 2026] · AI Teardown session
Logen Johnson, Founder & Principal
The one-line read: [e.g. "You're losing roughly $X/month to after-hours booking requests and repeat phone questions — all three workflows below attack that number, and #1 pays for itself in about Y weeks."]

The 3 Workflows AI Should Run For You

Each arrives as a Factory Ticket — quadrant, monthly dollar impact, parts, guards, install price. HBR research (Bojinov, 2023) puts AI project failure as high as 80%; the ticket discipline — no dollar meter, no build — is how we stay in the other 20%.

1. [e.g. 24/7 AI concierge for guest questions]Do first
Today
[e.g. ~2 hrs/day answering the same 10 questions by phone & DM; after 6pm nothing gets answered]
Automated
[e.g. AI answers instantly, 24/7, EN+ES, trained on your prices, hours, policies; hands off to your phone when unsure]
What changes
[e.g. +$1,200/mo in caught bookings · 12 hrs/wk back]
FACTORY TICKET · Quadrant: [Fortress] · Meter: [$1,200]/mo · Parts: [AI brain + context store, message rail] · Guards: [human handoff, rate limit] · Install: [$1,800, your $397 credits]
2. [e.g. Self-serve booking + payment]Do second
Today
[e.g. bookings by phone call; deposits by Zelle screenshot; no-shows eat ~X seats/week]
Automated
[e.g. customer picks a slot, pays a card deposit via Stripe, gets confirmation + reminder automatically]
What changes
[e.g. no-shows drop to ~0 · deposits protected · zero back-and-forth]
FACTORY TICKET · Quadrant: [Commons — enclose it] · Meter: [$X]/mo · Parts: [booking core, payment rail] · Guards: [duplicate-charge guard, refund path] · Install: [included in the $1,800 above / +$X]
3. [e.g. Post-trip follow-up & reviews]Do third
Today
[e.g. no follow-up; reviews only when guests remember]
Automated
[e.g. automatic thank-you + review ask the evening after; repeat-guest offer 6 months later]
What changes
[e.g. steady review flow → better ranking → cheaper customers]
FACTORY TICKET · Quadrant: [Vault — seed now] · Meter: [$X]/mo · Parts: [message rail, scheduler] · Guards: [opt-out, send caps] · Install: [phase 2 — after #1 proves out]

What NOT To Buy